Privacy Policy

Privacy Policy

Effective Date: 07/01/2025

Reel Reef Media, LLC ("we," "our," or "us") is a limited liability company registered in the State of Florida. We are committed to protecting the privacy of individuals who visit our website www.reelreef.com, use our services, or otherwise interact with us.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our professional real estate photography and videography services.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily fill out a form, book a service, or contact us, we may collect:

• Name

• Email address

• Phone number

• Business name (if applicable)

• Property address (related to services provided)

• Any other information you choose to provide

Usage Information

We automatically collect limited technical data when you visit our website, such as:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Referring website

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze trends, and administer the website. You can control cookie settings through your browser.

 

2. How We Use Your Information

We use your information to:

• Provide photography and videography services related to real estate listings

• Schedule and manage appointments

• Send service confirmations and updates

• Respond to customer inquiries and requests

• Process payments and invoices

• Improve our website and service offerings

• Send occasional promotional emails (you may opt out at any time)

 

3. Sharing of Information

We do not sell or rent your personal information. We only share information with:

• Third-party vendors and service providers who assist in delivering our services (e.g., booking platforms, payment processors)

• Legal authorities when required by law, subpoena, or court order

• Our internal team, for operational and customer support purposes

All third-party partners are required to protect your information and only use it for the services they provide to us.

 

4. Data Security

As a Florida-registered LLC, we take reasonable steps to secure your personal information using commercially accepted physical, electronic, and managerial procedures. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

 

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Request deletion of your information (subject to legal requirements)

• Opt out of promotional communications

To exercise these rights, please contact us at info@reelreef.com.

 

6. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to review their privacy policies if you choose to visit them.

 

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has submitted personal information, we will delete it promptly.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Your continued use of our website or services after such changes means you accept the revised policy.

 

9. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact:

Reel Reef Media, LLC
Florida Registered Business
Email: info@reelreef.com
Website: www.reelreefmedia.com